Legal

Privacy Policy

Last updated: September 19, 2026

1. Introduction

ARASA Cargo Services ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect information you provide through our website and services.

2. Information We Collect

We may collect the following information when you interact with our website or services:

  • Contact details such as name, email address, phone number and WhatsApp number
  • Company name and business details (where relevant)
  • Shipment details such as origin, destination, cargo type, weight and dimensions
  • Any additional information you choose to submit through our forms
  • Basic technical information (such as IP address) for security and rate-limiting purposes

3. How We Use Your Information

Information collected is used to:

  • Respond to quote requests and enquiries
  • Provide, coordinate and manage cargo and logistics services
  • Communicate shipment status and updates
  • Improve our website, services and customer experience
  • Comply with legal and regulatory obligations
  • Protect against misuse, fraud and security threats

4. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers (such as carriers, customs agents or delivery partners) strictly to the extent required to fulfil your shipment or enquiry.

5. Data Security

We use reasonable technical and organisational measures to protect the information we hold. No system is perfectly secure, but we take the protection of your data seriously.

6. Retention

We retain your information for as long as necessary to fulfil the purpose for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements.

7. Your Rights

You may request access to, correction of, or deletion of your personal information held by us. To do so, please contact us using the details on our Contact page.

8. Cookies

Our website may use essential cookies for session management and security. We do not use cookies to track you across other websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates the most recent revision.

10. Contact

For any questions about this Privacy Policy or how we handle your information, please contact us:

ARASA Cargo Services
Nigeria (Office address to be configured)
Email: info@example.com
Phone: +234-XXX-XXX-XXXX